FAQ

 

Welcome to the page for frequently asked questions (FAQ). Below you can find answers to the questions most frequently asked by users of this website. If you cannot find an answer to your question on this page, please send us an email under info@ibrue.de

 

The maintenance software EXPERT-maintenance is too extensive for our needs. Can we purchase parts of the software? Yes. The maintenance software EXPERT-maintenance has a modular structure. You can select the modules suitable for you from the complete scope of the modules. Modules not purchased can be upgraded at any time.

 

Is training necessary for operating the maintenance software EXPERT-maintenance? No. The maintenance software EXPERT-maintenance is so user-friendly that no training is necessary!

 

Is the maintenance software EXPERT-maintenance network-compatible? Yes. Five network licences are included in the price. Maximum 99 users are possible.

 

Can the maintenance software EXPERT-maintenance only be used for certain industrial sectors? The maintenance software EXPERT-maintenance can be used across sectors.

 

Are there special hardware requirements? No. The software runs under WINDOWS NT, 2000, XP, Vista, 7 or 8

 

Do database licences have to be purchased for operating the maintenance software EXPERT-maintenance? No.

 

How can fault messages be entered and edited in the maintenance software EXPERT-maintenance? Faults can be reported via the fault message mask. The fault message mask is licence-free and can be installed as often as you like in the company.

 

Does the maintenance software EXPERT-maintenance support Internet functions? Yes. For example, work orders can be sent as email. Material orders can be sent by email directly from the material management. If using the maintenance software EXPERT-maintenance in several plants at different locations, spare part search enquiries can typically be sent from one plant to the other etc.

 

Does the maintenance software EXPERT-maintenance support Microsoft standard software? Yes. You can attach Word or Excel files to a work order of the maintenance software EXPERT-maintenance for example. All results of evaluations of the maintenance software EXPERT-maintenance can be transferred directly to an Excel table.

 

Does the maintenance software EXPERT-maintenance support photos and drawings? Yes. All image formats are supported. You can typically record image files for system master data, material master data and work orders.

 

Can data be incorporated in the maintenance software EXPERT-maintenance from already existing databases or old application programs? Mostly yes.

 

Are interfaces to other programs (especially to production planning programs) possible? Yes.

 

Is the software EXPERT-maintenance available in other languages than German or English ? Yes. Polish, Hungarian, Romanian, Turkish, Italian, Spanish, French, Lithuanian, Latvian, Russian, Dutch and Portuguese